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Terms & Conditions

Terms & Conditions United States of America

1. Scope

For all orders placed through our online shop the following terms and conditions apply.

2. Contractor Contract

The purchase comes from Babylonstoren (Pty) Ltd.

Wine is distributed and invoiced by Butchers Block Sarasota, FL. for the following states Indiana, Arkansas, Florida, Georgia, Louisiana, North Carolina, South Carolina, Tennessee and Texas.

As a condition of sale, all wine and spirits are sold in New York and title passes to the buyer in New York at the time of sale. Customer authorizes Bottlerocket to engage a common carrier on his or her behalf and agrees to assume sole responsibility and liability for purchased goods, including conforming to state specific laws, damages, claims, weather conditions, etc. Bottlerocket assumes no responsibility and no liability. All sales are final. You must be 21 years of age to purchase and receive alcohol. All deliveries require an adult signature.

Wine is distributed and invoiced by Copper Barrel Wine in California and Washington

The presentation of products in our online shop is not a legally binding offer, but a non-binding online catalog. By clicking the order button, you enter a binding order in the shopping cart. The confirmation of receipt of your order takes place via email immediately after sending the order and does not constitute an acceptance of the contract. We can accept your order by sending a declaration of acceptance in a separate e-mail.

A binding contract may also have come about as follows :

  • If you have selected credit card payment, the contract comes into effect at the time the credit card charge.

3. Returns

There are added shipping costs in addition to the specified product prices. For details on the amount of shipping please see your order confirmation email. In the case of incorrect address information being provided when requesting the return of the goods, the customer bears both the cost of the return as well as possible redelivery.

4. Payment

The following payment methods are available in our online store:

Credit card

Your credit card will be charged when completing the purchase.

5. Retention of Ownership

The goods remain our property until full payment.

6. Storage of Contract Information

The contract information is not stored by us.

7. Contract Language

The contract language is English.

8. Youth Protection

The alcohol-based goods we offer are exclusively for the hands of adults. We therefore reserve the right to deliver these only to legally competent persons over 18 years old and to request appropriate proof of age. The necessary order details - such as name, address, etc. - must be complete and truthful.

Conditions

Withdrawal

You have the right to withdraw within fourteen days without giving a reason. The withdrawal period shall be fourteen days from the date that you or a representative of your third party, other than the carrier, have taken possession of the goods.

To exercise your right, you have to inform Babylonstoren (Babylonstoren (Pty) Ltd, Klapmuts, Simondium Road, Paarl, 7646, 021 8631804, delivery@babylonstoren.com, 2006/035299/07 ) by means of a clear statement (eg. by posted mail, fax or email) about your decision to withdraw from this contract.

To ensure the withdrawal it is necessary that you send your communication concerning the the withdrawal before the expiry of the withdrawal period.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments we receive from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a different method to the cheapest delivery option offered by us), and repay within fourteen days from the date on which the cancellation notification has been received by us. For this repayment we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise, in which case you will be charged fees for such repayment.

We pick up the goods. You bear the direct cost of returning the goods. You are liable to pay for any diminished value of the goods, when this value is due to a loss necessary to ensure the nature, characteristics and functioning of the goods.

The right of withdrawal does not apply to the following contracts:

Contracts for the supply of sealed goods which are not suitable for return for reasons of health or hygiene if their seal was removed after delivery.

Privacy Policy

We shall take reasonable steps to protect your personal information. For the purposes of this policy “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000. We may electronically collect, store and use personal information with your consent (if you don't consent to this, please do not access or register on the website). This personal information includes, but is not limited to, the following:

  • name and surname;
  • age and/ or birthday;
  • verification that you are of legal age;
  • gender;
  • address and contact details including your email address;
  • phone number/s;
  • country of residence;
  • area or postal code;
  • personal preferences if provided;
  • browsing history;
  • purchase history;and
  • non-personal browsing habits and click patterns;

IP address

  • We collect, store and use the personal information described in order to (but not limited to the following):
  • enable you to create a personal profile on this website;
  • enable you to make use of this website in the manner described on this website, from time to time;
  • enable us to make relevant wine recommendations on a personalised basis;
  • communicate information to you regularly, for example through newsletters;
  • compile and maintain the website and client database;
  • register and/or authenticate users of and/or visitors to the website;
  • identify and take reasonable measures to prevent fraudulent uses of or access to the website;
  • compile non-personal statistical information about browsing habits, click patterns and access to the website;
  • attract suppliers by showing anonymised information about the database, for example demographics;
  • participate in affiliate marketing relationships by tracking visitor origin through the use of cookies;
  • track client database size and growth;and
  • track compliance of registrants and third parties with these terms of use.

The personal information is collected either electronically (for example, through the use of cookies) or is provided voluntarily by users of and/or visitors to the website. You may determine cookie use independently through your web browser settings. You may request details of your personal information which we collect, store and use. The process you should follow is detailed in our Promotion of Access to Information manual, details of which are set out elsewhere. In the event that your personal information is inaccurately or incompletely reflected in our database, you agree that it is your responsibility to notify us of this fact and to supply us with the accurate or complete information to enable us to address your concerns. Personal information collected from you may be deleted from the website and member databases when your account on the website is terminated for any reason. We may compile, use and share any of the information that is anonymised and/or does not relate to a specific individual. We will never share, disclose or sell the personal information unless we are required to do so by law.

Babylonstoren (Pty) Ltd

Authorised representatives: Charl Coetzee

Klapmuts Simondium Road

Paarl,7646

South Africa

Tel: 021 8631804

Email: delivery@babylonstoren.com

Vat Number: 437 023 6921

Co Reg:2006/035299/07

Disclaimer:

Despite careful control we assume no liability for the content of external links. The operators are exclusively responsible for the content of linked pages. We endeavour to keep our website up to date, accurate and complete. Nevertheless, the possibility of errors can not be completely ruled out. We assume no liability for the timeliness, availability, accuracy, or completeness of the information given in our web offer and prices.

All copyright for this Web site are owned in full by Babylonstoren PTY (LTD) and Babylonstoren GMBH.

Motifs and texts may only be used by prior arrangement.

This imprint applies to all social media presences of babylonstoren.com

Privacy Policy

Privacy Policy

We shall take reasonable steps to protect your personal information. For the purposes of this policy “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000. We may electronically collect, store and use personal information with your consent (if you don't consent to this, please do not access or register on the website). This personal information includes, but is not limited to, the following:

  • name and surname;
  • age and/ or birthday;
  • verification that you are of legal age;
  • gender;
  • address and contact details including your email address;
  • phone number/s;
  • country of residence;
  • area or postal code;
  • personal preferences if provided;
  • browsing history;
  • purchase history;and
  • non-personal browsing habits and click patterns;

IP address

We collect, store and use the personal information described in order to (but not limited to the following):

  • enable you to create a personal profile on this website;
  • enable you to make use of this website in the manner described on this website, from time to time;
  • enable us to make relevant wine recommendations on a personalised basis;
  • communicate information to you regularly, for example through newsletters;
  • compile and maintain the website and client database;
  • register and/or authenticate users of and/or visitors to the website;
  • identify and take reasonable measures to prevent fraudulent uses of or access to the website;
  • compile non-personal statistical information about browsing habits, click patterns and access to the website;
  • attract suppliers by showing anonymised information about the database, for example demographics;
  • participate in affiliate marketing relationships by tracking visitor origin through the use of cookies;
  • track client database size and growth;and
  • track compliance of registrants and third parties with these terms of use.

The personal information is collected either electronically (for example, through the use of cookies) or is provided voluntarily by users of and/or visitors to the website. You may determine cookie use independently through your web browser settings. You may request details of your personal information which we collect, store and use. The process you should follow is detailed in our Promotion of Access to Information manual, details of which are set out elsewhere. In the event that your personal information is inaccurately or incompletely reflected in our database, you agree that it is your responsibility to notify us of this fact and to supply us with the accurate or complete information to enable us to address your concerns. Personal information collected from you may be deleted from the website and member databases when your account on the website is terminated for any reason. We may compile, use and share any of the information that is anonymised and/or does not relate to a specific individual. We will never share, disclose or sell the personal information unless we are required to do so by law.

How to redeem your Babylonstoren Gift Card

  1. Add the items you want to your basket and then click 'Checkout'.
  2. Towards the bottom of the page you will see the title 'Gift Voucher'.
  3. The voucher that you've received has a voucher number on it.
  4. You can enter your voucher number here and the value will be deducted from your order.
  5. You can then proceed to checkout and will be asked to pay only the remaining balance. And that's it!
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